Refund Policy
All sales are final. We do not offer refunds on bulk or wholesale purchases.
At Origins of Africa we specialize in supplying African goods in bulk. Due to the nature of bulk and wholesale trade, we operate under a strict no refund.
No refunds
All sales are final. We do not offer refunds on bulk or wholesale purchases.
Exchanges
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Exchanges are only accepted for incorrect or defective items.
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You must notify us within 5 days of receiving your order.
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Returned items must be unused, in original condition, and in their original packaging.
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Customers are responsible for all return shipping costs associated with exchanges.
Limitations
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Minor variations in size, color, or craftsmanship are natural in handmade goods and are not considered defects.
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Exchanges are limited to replacement of the same product or store credit.
Customer Responsibility
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Please double-check all order details (quantities, product specifications, sizes, delivery address) before confirming a bulk purchase.
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Once production or shipping has started, changes cannot be made.